Privacy Policy
Effective date:
Racebeats, operated by SIA RACEBEATS, is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform at https://racebeats.com.
By using Racebeats, you agree to the terms of this Privacy Policy.
1. Who We Are
SIA RACEBEATSRegistered in Latvia (registration number: 40203648399)
Email: konrads@racebeats.com
Website: https://racebeats.com
2. Information We Collect
When you use Racebeats, we may collect and store the following information:
A. Account and Profile Information
- Full name
- Email address
- Phone number
- Date of birth
- Gender
- Country
- Team affiliation
- Strava avatar and profile link
- If you sign in with an email and password, your password (stored only as a salted hash).
- If you sign in with Google, your Google account identifier.
B. Strava Activity Data
Fetched via the Strava API with your consent:
- Activity details (e.g., name, distance, elevation, speed, heart rate, power output)
- GPS/route data, start date/time, and duration
- Athlete ID (used for internal linking only)
- Activity authenticity indicators (whether an activity was manually entered, recorded on a trainer, or virtual)
C. Participation, Results, and Events
- Your event registrations and the results and rankings generated for you
- Check-in records (whether and when you checked in at an event)
- Finisher certificates, which display your name and result
D. Payment Data
If you pay for a registration, we store:
- What you paid: the amount and currency, any coupon used, any donation you added (to Racebeats or to the organizer), and the organizer's platform contribution, if they set one
- The payment's status, Stripe's reference for it, and which organizer's Stripe account received it
- If the payment is refunded or disputed: the refund or chargeback status, Stripe's reference, the reason, and the relevant dates
Your card or other payment details go directly from Stripe's payment form to Stripe and are never stored by Racebeats.
If you set up payments for an organization, you do so in Stripe's embedded forms on Racebeats. The identity, business, and bank details you enter there go directly to Stripe, which uses them to verify you and to pay out your money; we do not store them. We keep only the organization's Stripe account identifier and whether Stripe has enabled payments for it.
E. Communications
- Emails we send you, such as account, verification, registration, payment, refund, notification, and invitation messages
- If you subscribe to our mailing list, your subscription and the version of this policy you consented to
F. Technical and Security Data
- Your IP address, which we use for security and abuse prevention and store in hashed (non-reversible) form where possible
- Active session and device information
- Essential cookies and server logs
Only activities recorded using Strava are used for results. No manually uploaded, third-party, or non-Strava activity files are collected.
3. How We Use Your Information
We use your data for the following purposes, each with a lawful basis under the GDPR:
- Providing the platform and authenticating you — to perform our contract with you.
- Processing payments, refunds, and chargebacks for paid events, and issuing payment invoices — to perform our contract with you.
- Telling organizers and our support team about payments that need attention, such as a refund the organizer's balance cannot cover, a failed refund, or a chargeback — for our legitimate interest in resolving payment problems quickly.
- Generating statistics and rankings, and verifying results — to perform our contract and for our legitimate interest in fair competition.
- Sending transactional emails and event notifications — to perform our contract with you.
- Sending marketing or mailing-list emails — with your consent, which you can withdraw at any time.
- Security, fraud and abuse prevention, rate-limiting, and login alerts — for our legitimate interest in keeping the platform safe, and to meet legal obligations.
- Keeping financial records — to comply with legal obligations such as accounting and tax.
4. Sharing Your Information
We do not sell or rent your personal data. We share your information only in the following cases:
- Event organizers receive your registration profile when you register for their events. They act as independent controllers of that data. For a paid registration, the organizer is the seller, so the payment is also recorded in the organizer's Stripe account, where the organizer can see it, including the amount and payment method details such as the card brand and last four digits.
- Stripe processes payments. To do so, we send it the amount and details of the registration being paid for: the event, distance, and price tier, your Racebeats user ID, any coupon code and donation amounts, and your answers to the organizer's registration questions. When an organization sets up payments, we send Stripe its name, its owner's email address, and its country. Stripe uses this data to provide its services and, under its own privacy policy, for purposes such as fraud prevention and meeting its legal obligations.
- Other users and the public may see limited public data (such as your name, Strava avatar, and profile link) and anonymized statistics.
- Legal disclosures may be made where required by law.
We also rely on the following service providers (sub-processors), each under its own privacy policy:
- Strava — activity data and sign-in (privacy policy)
- Google — sign-in (privacy policy)
- Stripe — payment processing and organizers' payment accounts (privacy policy)
- Resend — email delivery (privacy policy)
- Better Stack (Logtail) — log management (privacy policy)
- MongoDB Atlas — database hosting (privacy policy)
5. International Data Transfers
Some of our service providers may process your data outside the European Economic Area. Where they do, the transfer is protected by appropriate safeguards, such as the European Commission's Standard Contractual Clauses.
6. Data Retention
We keep your data only as long as necessary:
- Account and profile data is kept until you delete your account.
- When you delete your account, it is deactivated and then permanently deleted after a 30-day grace period, during which you can restore it by signing in again. We then remove your personal information, your registrations and their payment records, and your stored Strava activity data.
- We keep our own accounting records of the platform contributions and donations Racebeats receives for as long as accounting and tax law requires.
- Stripe, and the organizer as the seller, keep their own records of your payments under their own legal obligations. Deleting your Racebeats account does not delete those records.
- Security logs are kept only for a short period, in hashed form.
- Anonymized data already included in event statistics may remain in a non-identifiable form.
7. Your Rights
Under the GDPR, you have the right to:
- Access the data we hold about you.
- Correct inaccurate or incomplete information.
- Delete your account and associated data.
- Restrict or object to certain processing.
- Data portability — receive your data in a portable format.
- Withdraw consent — for example, by disconnecting your Strava account or unsubscribing from emails.
To exercise your rights, email us at konrads@racebeats.com. You also have the right to lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija).
8. Cookies and Tracking
Racebeats uses essential cookies only, necessary for:
- User authentication
- Protection against cross-site request forgery (CSRF)
- Session security
On payment pages (the checkout and an organization's payment settings), Stripe's forms also use their own cookies and device information to detect and prevent fraud, as described in Stripe's cookie policy.
We do not use advertising or third-party tracking cookies. Analytics shown to organizers are aggregate event metrics, not cross-site tracking.
9. Security
We use industry-standard practices to secure your data, including:
- HTTPS encryption
- Salted hashing of passwords
- Access controls and rate-limiting
- Regular server monitoring
While we strive to protect your data, no platform can guarantee absolute security. You use Racebeats at your own risk.
10. Children's Privacy
Racebeats is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any significant changes will be announced on our website or emailed to you directly.
12. Contact Us
For questions or concerns about your data, contact:
SIA RACEBEATSEmail: konrads@racebeats.com